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ISO 9001 Standard Updates and Building a Management System
Learn how to organize ISO 9001–based quality management
In this training, you’ll learn how your organization can effectively build a management system aligned with the ISO 9001 standard.
The training walks through the standard’s structure in concrete terms, and covers the key stages of building and developing your system through examples, applied group discussion, and exercises. Along the way, we’ll also introduce the most important quality-management tools.
The updated ISO 9001 standard will be published in 2026. The training also covers what changes and new requirements the revised standard is expected to include, based on the most current information available, and how to factor them into your own organization’s management system.
“A solid basic package on ISO 9001. It was interesting to hear, through the discussions, an outline of how other companies handle the same things.”
What you’ll get from this course
You’ll see how ISO 9001 can work as a competitive advantage for your organization
You’ll learn the stages involved in building an ISO 9001 management system, and what the 2026 standard updates will include
You’ll get insight into why a culture of continuous improvement matters
You’ll understand the key content of the ISO 9001:2015 standard, and what it means in practice
You’ll learn the key quality-management tools, and how to put them to use in your own organization
Who’s it for?
This training is aimed especially at quality managers, management-system developers, process owners, project managers, and leadership-team members responsible for building and developing their organization’s quality management system in line with ISO 9001:2015.
Learning methods
This is a one-day course combining theory, interactive discussion, and exercises.
Participants receive a set of materials — models and templates to support building and developing their own management system.
How does quality management create competitive advantage?
ISO 9001 and management systems in general
Stages of building an ISO 9001 management system
Quality culture
Building a quality culture
Leading a quality culture
Discussion and exercises
Operating environment
Understanding the organization and its operating environment
Understanding stakeholder needs and expectations
Discussion and exercises
Leadership
Leadership and commitment
Customer focus
Quality policy
Roles, responsibilities, and authorities
Discussion and exercises
ISO 9001 standard updates and applying them in your own organization
The latest picture: where do things stand with the upcoming changes?
Key changes, and how to factor them into your own organization’s management system
11:30Lunch break
12:15Planning
Risks and opportunities
Quality objectives
Planning for change
Discussion and exercises
Support functions
Resources
Competence
Awareness
Communication
Documented information
Discussion and exercises
Operations
Operational planning and control
Determining product and service requirements
Design and development of products and services
Outsourced processes and services
Production and service delivery
Release of products and services
Control of nonconforming outputs
Discussion and exercises
Performance evaluation
Monitoring, measurement, analysis, and evaluation
Internal audit
Management review
Discussion and exercises
Improvement
Nonconformities and corrective action
Continuous improvement
Discussion and exercises
How to continue
Recap of the day and discussion
How to avoid the typical pitfalls when building and implementing an ISO 9001 system
Follow-on training and services
16:00End of course
Would you like an organization-specific quote?
All of our courses are also available on an organization-specific basis. The content can be tailored exactly to your development needs, and delivered for anything from a small group up to your whole staff.
Tiina Riutta works at Arter as head of sales, marketing and training. She is responsible for Arter’s sales and marketing, organizing trainings, and developing the training. Contact Tiina for any matters related to Arter’s trainings, whether you wish to participate in an open training session or arrange a customized organization-specific training.
Get in touch with Tiina directly, or request a quote!
