Customer Service

Evelina Saarela works as a Customer Success Specialist at Arter (paternal leave substitute). Evelina has experience with quality, environment, and safety management systems, as well as related technical solutions in both the private and public sectors as a consultant. She has experience in applying ISO management system standards in practice and in internal development tasks within companies, including serving as the lead for internal audits and as the main user of the IMS software. Evelina likes to work with a conversational and solution-oriented approach, and she excels at helping to visualize even complex entities. Evelina holds an IPMA D project management certification.

Joona Keijonen works at Arter as a Customer Success Specialist.

Nora Asikainen is one of Arter’s Customer Success Managers Nora is particularly enthusiastic about quality and risk management. She treats customers equally, aiming to deliver value in every customer interaction. Nora helps both ARC and IMS customers succeed in their work.

Ville Lukkaroinen works at Arter as a Customer Success Manager and has collaborated with Arter’s software clients for several years. You may have met him as the host of Arter customer days or in the lead of Teams meeting. Ville has a insight into utilizing IMS and ARC software in various organizations and is eager to tackle any challenges related to their use.